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ISO Beingcert ISO/IEC 20000 Lead Implementer Exam Sample Questions (Q88-Q93):

NEW QUESTION # 88
Employees of the Finance Department did not fully understand the awareness sessions. What should TradeB do to avoid similar situations in the future? Refer to scenario 6.

• A. Extend the duration of the training and awareness session
• B. Consider self-studies as the type of activities needed to address the competence gaps
• C. Adjust awareness sessions to the target audience based on the activities they perform within the company

Answer: C

NEW QUESTION # 89
Texas H&H Inc. decided to assign an internal expert for their forensic analysis. Is this acceptable? Refer lo scenario 7.

• A. Yes. hiring an external expert for forensic analysis Is a requirement of the standard
• B. No. the company's forensic analysis should be based on the conclusion of Its cloud storage provide investigation
• C. Yes. forensic analysis can be done by cither an internal or external expert

Answer: C

NEW QUESTION # 90
Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on the scenario above, answer the following question:
What led Operaze to implement the ISMS?

• A. Identification of threats
• B. Identification of vulnerabilities
• C. Identification of assets

Answer: B

Explanation:
According to the scenario, Operaze conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration testing and code review, the company identified some issues in its ICT systems, such as improper user permissions, misconfigured security settings, and insecure network configurations. These issues are examples of vulnerabilities, which are weaknesses or gaps in the protection of an asset that can be exploited by a threat.
Therefore, the identification of vulnerabilities led Operaze to implement the ISMS.
References:
* ISO/IEC 27001:2022 Lead Implementer Training Course Guide1
* ISO/IEC 27001:2022 Lead Implementer Info Kit2

NEW QUESTION # 91
According to scenario 6. Alex used terminology and concepts that were not understood by participants. Which principle of effective communication strategy did Alex NOT follow?

• A. Transparency
• B. Credibility
• C. Appropriateness

Answer: C

NEW QUESTION # 92
Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the
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